Frequently Asked Questions
Immediately, we suggest you book an appointment with the care home manger to discuss care requirements and whether Astune Rise is correctly equipped and staffed to provide the best care for you or your loved one.
Adult Social Care Direct are the first point of contact and will take details of prospective clients before referring to social workers who will assess financial / heath and care needs to agree the type of placement required.
We always do our best to accommodate married couple but this sometimes depends on care category and room availability.
Nurses have their own NMC Pin number which is checked yearly Senior staff have NVQ level 2 and 3, Care staff have NVQ level 2 or are expected to achieve this during their employment.